We at MS. READ take pride in the quality of our products and will ensure to make every purchase a positive experience for our customers. Kindly read through our Return and Exchange Policy to ensure that your purchase is eligible for any returns or exchanges before proceeding.
FOR ONLINE RETURNS AND EXCHANGES
You may deliver your items to:
MS. READ Return Department
Wisma MS. READ
72C, Jalan Sungai Besi, Pudu
57700 Kuala Lumpur, Wilayah Persekutuan
Malaysia
• Kindly ensure to include the sales invoice as proof of purchase.
• Kindly allow up to 7 working days for us to receive and process your
return/exchange request.
• All delivery costs incurred for any returns and exchanges done online
will be borne by you, the customer.
Our standard delivery charges per order are as follows:
RE-SHIPPING FEE | |
PENINSULAR | RM 7.00 |
EAST MALAYSIA | RM 15.00 |
• Delivery charges for the returns/exchanges of defective items will be
reimbursed as MS. READ Perks points equivalent.
Should you have further inquiries about our return and exchange policy, kindly contact our Customer Service team at customerservice@msread.com.my or WhatsApp at +6017 877 9266.
Thank you!