MS. READ RETURN AND EXCHANGE

We at MS. READ take pride in the quality of our products and will ensure to make every purchase a positive experience for our customers. Kindly read through our Return and Exchange Policy to ensure that your purchase is eligible for any returns or exchanges before proceeding.


FOR ONLINE RETURNS AND EXCHANGES

You may deliver your items to:


MS. READ Return Department

Wisma MS. READ

72C, Jalan Sungai Besi, Pudu

57700 Kuala Lumpur, Wilayah Persekutuan

Malaysia


• Kindly ensure to include the sales invoice as proof of purchase.

• Kindly allow up to 7 working days for us to receive and process your

   return/exchange request.

• All delivery costs incurred for any returns and exchanges done online

will be borne by you, the customer.



Our standard delivery charges per order are as follows:

RE-SHIPPING FEE

PENINSULAR

RM 7.00

EAST MALAYSIA

RM 15.00

• Delivery charges for the returns/exchanges of defective items will be

   reimbursed as MS. READ Perks points equivalent.


Should you have further inquiries about our return and exchange policy, kindly contact our Customer Service team at customerservice@msread.com.my or WhatsApp at +6017 877 9266.


Thank you!


RETURN/EXCHANGE DATE:*

RETURN LOCATION*

RETURNED SIZE: ITEM 1*

EXCHANGED SIZE: ITEM 1*

REASON FOR RETURN/EXCHANGE: ITEM 1 T&C: Refunds are only given for online purchases that meet our policy criteria.*

RETURNED SIZE: ITEM 2

EXCHANGE SIZE: ITEM 2

REASON FOR RETURN/EXCHANGE: ITEM 2 T&C: Refunds are only given for online purchases that meet our policy criteria.

RECEIPT OF PURCHASE*

NEW RECEIPT WITH APPLIED DISCOUNT, IF ANY (STAFF USE)

<
April
>
SunMonTueWedThuFriSat
303112345678910111213141516171819202122232425262728293012345678910