Please use this form for all requests related to work by the GTPE Digital Strategy Team, including the PE Website, Salesforce, or Marketing Cloud.
Typical turnaround times for requests are:
1-3 Business Days Technical Support | New accounts / role & permission updates Broken links or missing images Redirects / vanity URLs setups List uploads
|
3-5 Business Days Content Changes | Non-course content changes (file uploads, copy edits, image replacements, etc.) Event copy updates Course or certificate changes (Submit a Learner and Faculty Services Request in Service Now)
|
5-7 Business Days | |
Project Requests (subject to details provided, team capacity, & project priorities) New pages, forms, functionality, or complex requests will require a more detailed assessment and someone from our team will follow-up to discuss requirements or schedule a discovery meeting. Once complete, items will be worked into the roadmap based on business priority, resources, and current project timelines.
|
Please complete the form below, providing as much detail as possible including all links and instructions needed to successfully complete the request.