Request a Refund

Please provide a Shopify invoice that includes your GemPages subscription in PDF form. Invoices can be found in the Bills section of the Billing page in your Shopify admin. Your invoice should look like this.

If you are still on a paid plan, please make sure to uninstall GemPages so that we can correctly calculate the refund.

Last Name

First Name

Email address (how we can reach you)

Your Shopify domain that has GemPages uninstalled

Reason for uninstalling*

We'd really appreciate some of your feedback. What went wrong for you? What can we do better?

The Shopify invoice that includes your GemPages subscription*

Drop your files here to upload

Name of the agent who is assiting you

Where did you contact us to request a refund?

I have already uninstalled GemPages*